Key Features:

Automatic Generation of Guest Invoices

• • For every reservation made at the park, the system will now generate a guest invoice automatically on the day of departure, triggered when the checkout checkbox on the reservation is checked.

• • These invoices will appear in the "Invoices" tab, a newly added section on each reservation. Here you can see a list of all generated invoices, each linked to a PDF that can be opened and reviewed.

• • The guest invoice can be quickly sent to the guest via email, by clicking the Generate email with invoice button on the Invoices tab of the reservation. This will open the Outlook and automatically start a new email with the invoice readily attached.

Guest Invoice Numbering & Invoice List

• • Every guest invoice will follow the numbering scheme set at the park level, ensuring compliance with your park’s accounting rules.
  • All guest invoices are accessible via the Guest Invoices report under Park reports menu, providing an overview of all issued guest invoices.

Manual Invoice Generation for Reservation Changes

• • If changes are made to the reservation that affect the amount (e.g., the addition of extra services), a Generate new invoice checkbox needs to be checked before saving the modifications on the reservation page.

• • Once the changes are saved, the system will issue a new corrected invoice, along with a credit (minus) invoice for the previous amount, ensuring a clear audit trail.
  • In case of changes that do not affect the amount (such as updating guest information) please leave the Update Guest Invoice checkbox empty, so that it will only update the existing invoice without generating a new one.
  • When there is no invoice generated yet, the checkbox is deactivated, there is no possibility to put in the checkmark.

Guest Invoices & Partner Settings

• • For reservations made through certain booking partners (e.g., third-party platforms), there may be instances where an invoice cannot be issued by the park.
  • A new setting has been added at the partner level, called Guest invoice cannot be issued. When this setting is active, no guest invoice will be created, and a notification will inform reception that the guest needs to retrieve their invoice directly from the booking platform.

Financial Overview Document

• • We’ve reintroduced the Financial Overview document, which is available from the moment the reservation is created.
  • This document provides a summary of the total reservation amount, what has been paid, and any outstanding amounts. It is not an official invoice, but it is a helpful tool for both reception and guests to track payments.

Arrival-Departure List

• • We’ve added a column to the Arrival-Departure List, called Invoice, where you can see the number of the (last) guest invoice generated for the reservation. If clicked, the invoice number will open the guest invoice in a new tab.

Conclusion